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12 October 2017 email:
The payment address for your HOA assessments has changed! This change is effective for all associations managed by Spectrum Association Management.
Payments can now be mailed to our processing center at:
P.O. Box 299008
Lewisville, TX 75029
Lewisville, TX 75029
Checks and money orders should be made payable to the association.
If you currently have bill pay set up through your financial institution, please be sure to change it to the new address. Payments will still be accepted at the previous address in Commerce, GA, so there will be no disruption during the transition to the new location for all assessment mailings.
Whether you prefer to pay your assessments by mail, online, or by phone, paying your bill is easy and convenient:
Use our online service to view, receive, and pay your bill online. Simply visit www.spectrumam.com and log in to your homeowner account by entering your email address and password. Select the ‘Account Information’ link under the ‘For Homeowners’ category at the top of the web page.
You can make a one-time payment via bank draft, or set up recurring payments. To pay with a debit/credit card, our third-party processor, PayLease, accepts Visa, MasterCard, Discover, and American Express. You will be charged a small convenience fee (3.5%) if you choose to pay by debit/credit card, and $1.99 for each e-check/ACH payment. For debit/credit card payment issues with PayLease, please call 1-877-342-6233.
Pay by Phone
To pay by phone using a debit/credit card, call 1-877-342-6233. Agents are available Monday through Friday from 8 a.m. to 5 p.m. Our third party processer, PayLease, accepts Visa, MasterCard, Discover, and American Express. You will be charged a small convenience fee (3.5%) if you choose this option.
Pay by Mail
Payments can be placed in the return envelope received with your assessment statement. Check or money order payments should be made payable to the association and mailed to Spectrum Association Management, P.O. Box 299008, Lewisville, TX 75029. Mailed payments are processed electronically; please do not send cash.
Pay in Person
Stop by your local office to pay your bill directly. Local offices accept check and money order payments, credit cards, or debit cards with a Visa, MasterCard, Discover, or American Express logo.
We appreciate the opportunity to serve you. If you have any questions or concerns, please email firstname.lastname@example.org.
Spectrum Association Management